Privacy Policy

Cancellation

In the email confirming your reservation, you will receive all the information for the correct cancellation of the reservation.

General Terms and Conditions

Before confirming your reservation, please carefully read the General Terms and Conditions of the reservation system, which you can find in the footer of the reservation window. To confirm the reservation, you must agree to these General Terms and Conditions.

Consent to Process Personal Data for Marketing Purposes

By submitting an order, you agree to the processing of personal data and the receipt of marketing materials. You can revoke this consent at any time.

Cookies

Cookies are small amounts of data that our servers send to your computer, allowing for better use of our servers and customizing their content to your needs.

Nearly every website in the world uses cookies. Cookies enhance the user-friendliness of frequently visited websites, making them useful for you. If you use the same computer and internet browser to visit our website, cookies help your computer remember the pages you've visited and your page settings.

Cookies from advertising system operators that operate on our website may also be stored on your computer. Our company also uses Google's systems as part of remarketing. We use data from remarketing solely to segment visitors and deliver more relevant advertising messages. Segments are created based on various general patterns of visitor behavior.

Standard web browsers (Safari, Internet Explorer, Firefox, Google Chrome, etc.) support cookie management. Within browser settings, you can manually delete, block, or completely prohibit the use of individual cookies, or you can block them for specific websites only. For more detailed information, please use your browser's help feature. If your browser has cookies enabled, we assume that you agree to the use of standard cookies by our servers.

We do not use cookies for purposes other than purely technical ones, and we do not merge the data obtained through them with other data. We work with cookies in a way that does not allow any conclusions about specific individuals.

There are temporary cookies and permanent cookies. Temporary cookies are stored on your computer only until you close your browser. Temporary cookies allow information to be stored when switching from one website to another and eliminate the need to repeatedly enter specific data. Permanent cookies help identify your computer when you revisit our website, but they do not provide any personal identification. Permanent cookies allow us to tailor our site to your interests, but we cannot personally identify you, and we store the relevant data completely anonymously without merging it with other data.

This website uses Google Analytics.

This website uses Google Analytics, provided by Google, Inc. ("Google"). Google Analytics uses cookies. Information about the use of the website and the content of the cookie is transmitted by Google to a server in the USA and stored there. Google will use this information to evaluate the use of the website and to create reports on the activities on the website for the operators, as well as to provide other services related to the activities on the website and the use of the internet in general. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google.

Google Analytics is enhanced with specific advertising features by Google, including: reports on impressions in the Google advertising network, remarketing (displaying ads in the content advertising network based on viewed products), enhanced demographic reports (reporting of anonymous demographic data).

How to Disable Google Analytics Tracking

If you do not want to share anonymous data on website usage with Google Analytics, you can use a plugin provided by Google. After installation in your browser and activation, no further data will be sent.

For more information on data processing and usage, please refer to Google's Terms and Conditions.

Principles of Processing Personal Data - Data Controller, Data Subject, Processor

The controller of personal data is the company (hotel, guesthouse, accommodation provider) that uses this reservation service and processes the data of booking customers.

The processor of personal data is Mevris Group s.r.o., which processes reservations through the Booking Engine application and provides the data to the controller.

The data subject is a natural person who has provided their personal data to the controller on the basis of a lease agreement, purchase agreement, service contract, or other contract with the controller or based on consent to process personal data within this agreement when signing up for newsletters sent by the controller. The data subject may also be a natural person whose personal data the controller has received from other legal sources.

Scope of Personal Data Processing

The controller processes personal data to the extent that data subjects provide it or to the extent that the controller obtains it from other legal sources. This includes: first name, last name, date of birth, place of residence, business address, identification number, payment card number, tax identification number, email, phone, and signature.

Purpose of Processing Personal Data

The data controller processes the personal data of data subjects for the purpose of fulfilling the contract concluded between the data subject and the data controller, either electronically via remote communication or in writing, to fulfill legal obligations, and for the purpose of direct marketing (i.e., offering the products and services of the data controller), including sending commercial messages in accordance with Act No. 480/2004 Coll. on Certain Information Society Services. The data controller sends commercial communications only if the data subject has subscribed to newsletters or if the data controller has obtained the electronic contact details of the data subject in connection with the sale of their products or services. The data subject has the option to unsubscribe from the newsletter easily and free of charge.

Assessment of the Necessity of Processing

The data controller values the protection of the privacy of data subjects and, therefore, processes only personal data that is absolutely necessary for the stated processing purposes.

Legal Basis for Processing Personal Data

The legal basis for processing carried out for the purpose of direct marketing is the consent of data subjects to the processing of personal data (newsletter subscription) or the legitimate interest of the data controller (obtaining electronic contacts in connection with the sale of the data controller's product or service in accordance with Act No. 480/2004 Coll.).

In other cases, the legal basis for processing is contract performance, protection of the legitimate interests of the data controller (property protection, exercise of contractual rights in court proceedings, etc.), and fulfillment of legal obligations.

Timing of Processing Personal Data

In the case of processing personal data for the purpose of contract fulfillment, the data controller processes personal data for the duration of the contractual relationship and for an additional 10 years, taking into account the length of the statute of limitations for damages. In the case of processing personal data to fulfill a legal obligation, the data controller processes personal data for the legally prescribed period. In the case of processing personal data based on the consent of the data subject, the data controller processes personal data for a period of 10 years unless the consent to process personal data is revoked before that time. The data controller's obligation to process personal data for the period established in the relevant regulations or in accordance with them remains unaffected.

Withdrawal of Consent for Processing Personal Data

If the data subject has provided consent to the data controller for the processing of personal data, they can freely and at any time revoke their voluntarily given consent for the processing of personal data. The withdrawal of consent does not affect the lawfulness of processing based on the consent given before the withdrawal. The withdrawal of consent also does not affect the processing of personal data by the data controller based on legal bases other than consent (particularly when processing is necessary for the performance of a contract, legal obligation, or for other reasons specified in the applicable regulations).

Access to Personal Data

The personal data of data subjects is accessible to the data controller and may also be accessible to third parties - recipients who provide the appropriate guarantees and whose processing complies with the requirements of the applicable legal regulations and ensures adequate protection of the rights of data subjects.